Good, solid teams are the backbone of business success. Without teams made up of people prepared to share information, think creatively and move forward, any business gives itself a severe handicap. This pocket book should help managers to grasp what makes a team function well--and badly. Its chapters cover a full range of topics from understanding team roles and balancing skills to creating goals, improving standards and handing problems. In order to assure its relevance to the widest possible audience, the advice and information is often generalised, and you may need to find more detailed and focused support within your organisation. But the words of wisdom are sound and newcomers to management as well as old hands will find them a handy reference tool. And it is entirely possible that many a bad manager may find a copy of this book "appears" on their desk out of either the courtesy of the good management fairy--or disgruntled staff. - Sandra Vogel

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