"Six Sigma for Managers" introduces you to the fundamental concepts of Six Sigma and provides 24 basic points for spearheading a Six Sigma program in your workplace. Carefully walking you through every phase of a successful Six Sigma initiative, from establishing metrics to sustaining excellence, this results-based handbook shows you how to manage Six Sigma to: Reduce defects. Cut costs. Set business metrics. Plan an implementation. Measure smart. Monitor and maintain improvements. Discover patterns. Map the process. Make the fix last. Check hypotheses. Know the risks. Plan for control. Sustain the gain. Hundreds of companies around the world have used Six Sigma to eliminate wasteful variation, enhance productivity, and create dramatic new levels of customer satisfaction. "Six Sigma for Managers" provides hands-on knowledge and advice to help...

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