Whether we're a state leader, CEO or the o?ce tea maker, there is still a child in all of us, latent and ever-ready to emerge. This might be in the form of bad behaviour (answering back, calling names, telling lies, showing o?, being greedy etc) or by simply feeling wounded, sulky, disempowered or the victim of an unfair situation. But remember back to what our elders taught us when we were tiny. Those childhood rules weren't just for sorting out play-box squabbles, they were actually the rules for life. Now it's high time that someone set about reminding us and making sure we abide by them again, and what's more The O?ce Auntie might be just the person for the job! We need a return to 'Nice' and we need it now. A no-nonsense guide to creating more rewarding and sustainable business relationships.

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