Lean is an exciting and modern way to develop and improve healthcare services and can form the basis of a culture of continuous improvement within any organisation, and particularly within large and complex healthcare organisations. This book has been written as a starter guide for those involved in delivering Lean in healthcare organisations and covers not only the tools but also the theory and the practice of 'the journey to Lean'. It has been written in the knowledge that the people who will benefit most from reading it will be busy people and therefore it has a minimum of jargon and focuses on the most important tools and concepts of Lean without lots of the 'fluff' that surrounds Lean. The simple message of this book is that Lean is not a Black Art and can be done by anyone, anywhere and at anytime.

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