This Global Classic Is the Most Complete, All-in-One Package of Book, Toolkit Download, Diagnostic Map, and Online Resources Currently Available for Root Cause Analysis (RCA) It offers the unique breadth, depth and practicality that can only come from six authors with 125+ years of combined global RCA consulting experience. It presents a field-tested system for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents with quality, reliability, environmental, health, safety, and production-process impacts. Practicing professionals consistently rate this comprehensive resource as being in "a league of its own.” The total package includes: 300-page Handbook focusing on rigorous application of structured techniques for both apparent cause analyses and root cause analyses. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively...

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