If you have any responsibility for applying measurement to IT Application Development,Application Support or Outsourced Service supply in these areas, this is the book for you! You may be the Sponsor of a Software Metrics program, responsible for implementing such a program or part of a Benchmarking initiative. This book can help you avoid the pitfalls inherent in such programs so that you make your program a success. SOFTWARE METRICS: BEST PRACTICES FOR SUCCESSFUL IT MANAGEMENT will give you a comprehensive introduction to the subject area. Beyond this, the book provides a wealth of useful case study information and gives a wide range of useful, practical measurement models, based on years of experience across many industry sectors, that you can start to use today. This book is unique in that, as well as giving the technical, subject background necessary to make Software Metrics work, it presents a full lifecycle for measurement program development and implementation. This...

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