This dissertation argues that business people, clergy, lay persons, and many chaplains do not understand the leadership and management dynamics of chaplaincy, and this lack of knowledge has a direct impact on how chaplaincy is done and not done in certain areas. In chaplaincy and many churches, leadership, management, and ministry have a synergistic effect when they come together in response to a problem or crisis. An understanding of chaplaincy dynamics, scope, methods, possibilities, and issues in relation to this effect is vital to this growing field in four areas: Helps prepare people for ministry as chaplains, whether clergy or lay; benefits those already in chaplaincy ministry; helps clergy reexamine their ministry to determine if they are where God wants them; serves to teach everyone, including upper-level management and senior church leaders of the roles, actual or potential, that chaplains can fill in response to the growing needs of people.

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