Driven to improve their competitive advantages, manufacturers are looking to electronic supply chain collaboration (ESCC). The benefits of ESCC have long been described in the literature, but only recently, after considerable advances in the capability of information technology, have these benefits been verified by empirical studies. The high cost of ESCC has limited its early application to larger companies. Although interest in ESCC is high in business and information systems circles, the large group of small manufacturers has received meager attention. Theory suggests, however, that ESCC benefits are maximized as more supply chain partners integrate their information systems into a supply chain network. This exploratory triangulation study considered the current state and future implications of ESCC for the small job shop manufacturer. Three lines of research addressed the problem in terms of the SJSM business environment, ESCC technology, and success cases studies. The study...

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