A volume in Research in Management Consulting Series Editor Anthony F. Buono, Bentley University This volume continues the collaboration between the RMC book series and the French management research think tank ISEOR (Socio-Economic Institute for Firms and Organizations). Those familiar with Henri Savall's and his colleague Veronique Zardet's earlier work on the socio-economic theory of organizations will recognize their assessments of organizational dysfunctions and hidden costs - but in a different context. In their current work, the emphasis is on the tensions created by the wider environment - the idea of tetranormalization - and how those tensions shape and influence organizational life. Drawing a wide range of examples from the news media and popular press, Savall and Zardet paint a disturbing picture of the underlying dynamics and challenges posed by a literal avalanche of standards and norms - which are often ambiguous and conflicting - that literally encompasses all that we...

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