This research contributes to the bodies of knowledge in the general management, knowledge management, project management, network analysis, and system dynamics disciplines. The primary contribution is the proof of a holistic business methodology that elicits the capacity of an organisation to engage effectively in its activities, particularly within project-program and project-portfolio environments. The methodology, which I have called Business Network Analysis™, bridges the instrumental and social action management discourses to help managers mobilise and leverage knowledge assets, and to understand their knowledge landscape. It provides any combination of quantitative, qualitative, and graphical answers across the ‘know-how, know-what, know-why, know-who, know-where, know-when, and know-how-much’ business knowledge components.

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