Increase floor sales. Retain staff. Johnathan Badenhorst began to wonder: How can he help sales people improve their sales? How can he help sales staff approach customer differently? How can he lessen the pressure sales people face? Johnathan decided to write a book comtaining the answers to all these questions using over 54 years of combined sales experience from sales people all over the world. This book covers topics such as: - Knowing your customer - Customer service ( WOW! Your customer) - Sealing the deal - The lost sale story By reading through these chapters sales people will improve their sales or begin their journey into the retail sales industry.

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