A fictional account of stories endearing to fellow general managers and inspirational to students and graduates of the various hospitality programs throughout the nation. Author Lynn Buckingham is mother to Andy, James and Alex and has played the important role of general manager to hundreds of associates throughout her 30 year career in the hotel industry. She has been recognized extensively throughout her career for her passion to lead, grow and successfully strengthen communities that surround the hotels she has managed. Commendations include national recognition for community service efforts, sales excellence, financial excellence and GM of the year. She currently serves in the capacity of vice president of the Cincinnati Hotel Association, Ohio Hotel and Lodging Association board member and general manager. A YWCA Women of Achievement Award recipient and diversity council chairperson has enabled the author to value the distinction individuals can bring to a team environment....

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