This book shows companies how to build an effective information and communication technology (ICT) infrastructure. Business intelligence requires that the right data is accessed by the right users in real time if it is going to drive competitive advantage and this book shows how to build an ICT infrastructure that drives the business. Tentative contents: Chapter One: Defining ICT Infrastructure. Chapter Two: Introductory Business and Technology Strategy Concepts. Chapter Three: Why we Build ICT Infrastructure. Chapter Four: Understanding Your Organization. Chapter Five: What Business Processes need Improvement or Innovation? Chapter Six: Measuring the Business Value of ICT Resources. Chapter Seven: Best Practices for Documenting Business Change. Chapter Eight: Best Practices for Documenting Technology Recommendations. Chapter Nine: The Business-Driven Infrastructure Design Cycle.

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