This quick primer provides an easy-to-understand introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit everyone in the organization. Written by a BPM consultant and instructor at the PBM Institute, What is BPM? describes the underlying concepts of business process management in simple terms and provides an introduction to the tools and techniques required to implement these ideas. The book explains BPM standards and protocols, process modeling, and basic process measurement using key process indicators. An affordable, portable guide Provides an introduction to process improvement methodology using: business process reengineering; Six Sigma; Lean; continuous improvement Essential for the busy CEO or CIO who wants to understand BPM and how to implement it in the business quickly

Под заказ:
	OZON.ru - 1855 руб.	Перейти

Рейтинг книги: 4 из 5, 7 голос(-ов).