The methods presented in Gemba Kaizen, Second Edition reveal that when management focuses on implementing kaizen (incremental, continuous improvement) in the gemba (the worksite) unique opportunities can be discovered for increasing the success and profitability of any organization. "An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world. The methods in this book will help you improve quality and safety, reduce waiting times, and improve the longterm financial position of your organization. Highly recommended!" Mark Graban, author of Lean Hospitals and coauthor of Healthcare Kaizen

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Рейтинг книги: 5 из 5, 6 голос(-ов).