Shaping the Future provides how-to guidance—as well as examples based on interviews with executives from companies like Boeing, Microsoft, Rockwell-Collins, and Apple—on how readers can help to create a future of their own choosing Rethinking many classic assumptions about change, Shaping the Future emphasizes the importance of making a single, critical change—the strategic imperative—rather than many smaller ones. The book presents a practical and unique Transformational Model, consisting of five key steps necessary to overcome resistance and effect critical change within an organization.

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