"An amazingly comprehensive collection of designs, options, examples, and techniques on how to move from conflict avoidance to constructive resolution." ?Jim Kouzes, coauthor, The Leadership ChallengePraise for Craig E. Runde and Tim A. Flanagan's BooksBuilding Conflict Competent Teams"A comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays on a team." ?Patrick Lencioni, author, The Five Dysfunctions of a Team"Conflict happens on the best of teams. Building Conflict Competent Teams shows team leaders as well as team members how to constructively tackle the challenges that come when people disagree. This book is a must-read for anyone who wants to lead, or belong to, a high-performing team." ?Ken Blanchard, coauthor, The One Minute Manager® and The One Minute Entrepreneur?"Runde and Flanagan have put together a clear, well-written guide to the nature and sources of conflict that arise in teams and, more important, how to maximize the chances that...

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