Drawing on inspirational advice from leading figures in the world of cross-cultural communication, Communicating Across Cultures covers all types of oral and written communication, from meetings to negotiations, and from telephone calls to emails. Communicating Across Cultures also deals with a wide variety of situations, ranging from working in international teams to managing conflict. The Communicating Across Cultures DVD contains six dramatised sequences which can be used either stand-alone or as a linked narrative, and which explore the cultural issues and cultural competencies discussed in Communicating Across Cultures .Student's Book. The episodes include first meetings, working in an international team, decision making, negotiating and influencing, giving feedback, managing conflict and cross-cultural communication. The author acts as commentator and guide in each sequence, and throughout the DVD viewers are invited to discuss, analyse and reflect on behaviour and...

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