English For Custome R Care Student`S Book & Multirom Pack
Автор:
Richey, Rosemary, серия:
"Express Series",
издатель:
"Oxford University Press", ISBN:
978-0-194-57906-3
English for Customer Care is part of the EXPRESS SERIES. It is the ideal quick course for customer care professionals who need to communicate effectively with their customers in English, whether in person, over the phone, or in writing. It can be used to s
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