A speaking and listening course for people who need to communicate effectively in everyday business situations. • This new edition combines the most popular features of the original course with new, updated material in every unit, a new Teacher's Guide, a new Workbook, and a re-recorded Cassette. • The emphasis throughout is on presenting English as a means of international communication. The language models provided are standard American English, although a variety of other native and non-native accents appear in the listening materials. • The material is carefully graded and gently paced to encourage fluency and give confidence to low-level learners. • Each level consists of 12 units which prepare learners for a wide range of business situations such as greeting colleagues and clients, talking on the telephone, handling meetings, and entertaining clients. • Communication skills are intensively coached through dialogue practice, pair work and information gap activities. The Chicago Contract, a new business board game, reviews the language in the Student's Book in a lively and interesting way. • A Culture File in every unit presents topics of cross-cultural interest for discussion, and provides advice on potentially problematic situations such as tipping, the right clothes to wear, and gift giving.

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