Constant and rapid change, which is a characteristic of all organizations today, demands that, as workers, we develop the ability to anticipate and adapt to change whilst minimising stress and disruption. ?Survival of the fittest? is no longer the rule but rather ?survival of the fitting?. This book is about developing this ability to adapt, both at an individual and an organizational level and, in the process, developing more effective organizational and personal resources and skill. At an individual level, the negative effects of stress are various: loss of creativity and effectiveness, loss of work motivation and pleasure, and various psychological and physical complaints. For organizations, the effects of high levels of stress are just as concerning: lower productivity and poorer quality failing communication and conflict high turnover of well–qualified employees high costs of sick leave and work disability ...

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