Fast–track route to making your training and development strategy an integral part of the overall goals and strategies of your organization Covers how to make training and development an effective cyclical process that encompasses identification, planning, implementation and evaluation leading back to redefining training needs. Also ensures that organizational goals match individual aspiration Case studies of the corporate arm of the Open University, Kentucky Fried Chicken/Yum Brands, Kodak, The Famous Grouse Experience and Hong Kong Mass Transit Includes a comprehensive resources guide, key concepts and thinkers, a 10–step action plan and a section of FAQs

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