This is a practical, pocket-sized guide to interviewing people which will give you the information and skills to succeed. Learn how to interview people effectively, you'll find out how to evaluate potential employees and select the right candidate. Tables, illustrations and 'In Focus' panels on what to do in a particular situation, plus real-life case studies demonstrate how to control an interview, interpret body language and reach a decision. Read it cover-to-cover, or dip in and out of topics for quick reference.

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