Information Technology (IT) is proving to be a critical element of the value proposition of firms developing "sense and respond" capabilities, a new paradigm of business where competitive success if enabled by detecting fleeting windows of opportunity and quickly responding with winning products and services. This book explores the tactics and strategies that the Chief Information Officers (CIOs) of six firms undergoing fundamental business transformations used in repositioning their information services organization to support or shape the transformation of their businesses' strategies, capabilities, and competencies. Based on extensive research with 40 companies, the book presents a unique and unparalleled look at what these firms did to accomplish their IT goals.

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